The debate surrounding chatbot versus live chat for user assistance continues to grow. While automated programs offer prompt responses and are available 24/7, they can sometimes struggle with complex inquiries, leading to frustration. Live chat, on the other hand, provides the advantage of individualized guidance and understanding resolutions, b… Read More

Businesses today face a myriad of challenges, from automating repetitive tasks to gaining actionable insights from massive datasets. Fortunately/Thankfully/Luckily, the emergence of Generative Pre-trained Transformer (GPT) models presents a transformative opportunity to unlock enterprise value like never before. GPT's ability to understand and g… Read More